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FAQ & Support.
Everything you need to know about working with Magneticapture. Can't find the answer? Reach out to us.
We specialize in Ad Films, Brand Videos, Product Photography, and Digital Advertising. Our goal is to provide a complete visual and marketing ecosystem for your brand.
Project timelines vary. A brand video typically takes 2-4 weeks from concept to final delivery, while photography projects can often be completed in 1 week.
Absolutely! We understand every brand has unique needs. We can tailor a package that combines multiple services (e.g., photography + digital ads) to fit your budget and goals.
Simply click 'Book a call' or fill out the contact form. We'll schedule a discovery session to understand your needs and provide a custom quote.
We provide transparent, project-based pricing. After our discovery call, you'll receive a detailed proposal with clear deliverables and costs.
Yes, absolutely. Every service package includes up to 2 rounds of standard revisions. We want to ensure the final films, designs, or campaigns perfectly match your vision and expectations.
Yes, indeed! Upon completion of the project and full payment clearance, you receive the full commercial usage rights and ownership of all finalized creative assets.
Generally, we need your brand guidelines (logos, color palettes), any existing visual assets, details about your target audience, and a brief description of your goals. We facilitate this through a simple onboarding session.
We provide live dashboards and custom monthly reports tracking key metrics like click-through rates (CTR), conversion rates, return on ad spend (ROAS), and overall brand engagement.